Knowledge Management -What We Do

We tap into the human side of knowledge management to help solve the toughest challenges that organizations like yours face every day

Creating a Sense of Community

  • Knowledge Transfer - We identify the most effective transfer process to fit a specific need or issue and then facilitate transfer meetings to make sure actionable knowledge is created. 


  • Building Knowledge Management Strategy - We build a KM strategy responsive to your organization’s objectives. We partner with internal staff to conduct an initial assessment so the findings are embedded in the organization.


  • Designing Meetings that Mobilize Employee Knowledge - Using collective sensemaking, we design and facilitate meetings where employees fully join in problem solving and planning. These meetings produce greater employee engagement, more collaboration, and innovation new solutions!


  • Coaching and Researching Virtual Teams -  We introduce knowledge management best practices a team can put into place that increase their effectiveness even when members rarely see each other.  We work with team leaders to develop the skills of managing performance from a distance. 


  • The 3 Eras of Knowledge Management - As Knowledge Management has evolved over the last two decades, the ideas about what knowledge is important and what processes are most effective to manage it has changed significantly. This is the presentation and workshop I am most frequently asked to give, both at conferences and in-house. 

One of the most powerful tools a leader has is the power to convene the tough conversations that need to happen in an organization. 


Learn How to Make Use of Knowledge Transfer

The Latest From Nancy's Blog

Are you effectively leveraging the knowledge of your staff to solve the challenges that dramatically impact your bottom line? 


Learn How to Build a KM Strategy

One of the most powerful tools a leader has is the power to convene the tough conversations that need to happen in an organization

Learn How to Make Use of
Collective Sensemaking

The same principles that

promote knowledge

sharing also work to design interactive meetings.

Learn How to Use Collective Sensemaking to Facilitate Meetings