Tips and Guidelines
Please call or email me to set up a quick call so we can talk about what you need to accomplish with a knowledge transfer strategy and explore the best ways I can help you get there.
“For more than a decade, Nancy has been providing strategic insights to ConocoPhillips' development of KM. Her initial ideas spawned the creation of our knowledge sharing program that is flourishing today. Nancy was instrumental in getting our executives onboard, convincing them that how a company connects and acts and operates like a global company should would drive additional business value."
- Dan Ranta, Former Director, Knowledge Sharing, ConocoPhillips
“Nancy has been a great sounding board as our global nonprofit worked through ways to share and effectively use knowledge. While building our knowledge processes, if we struggled with an approach, she was able to remind us of the latest research on knowledge management and provide concrete examples of how others have dealt with similar issues.”
- Molly M. Fubel, Director of Knowledge Systems, Institute for Healthcare Improvement (IHI)
The initial strategy implementation need not involve the whole organization. Change can start small and focus initially on areas where there is greatest need—pain points. The initial focus of the KM strategy can be on a Division or Department, so the organization can learn from the implementation and can make needed revisions before rolling the strategy out to other units.
The critical difference that Common Knowledge Associates bring to a knowledge management assessment is the involvement of an internal team as joint researchers, rather than bringing in an external team to conduct the assessment. The internal team, acting in their role as joint researchers, is involved in data collection, analysis, and the development of findings. The internal team is composed of those whose work and behavior is expected to change. See Knowledge Management Assessment Conducted Using Knowledge Management Principles (below) for details of this innovative and cost-effective assessment process.