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CompanyCommand: Unleashing the Power of the Army Profession
By Nancy M. Dixon, Nate Allen, Tony Burgess, Pete Kilner and Steve Schweitzer, Center for the Advancement of Leader Development & Organizational Learning, West Point, NY.

This is the CompanyCommand story. It is about four, then soldiers, who saw a need to learn from and share with their comrades and made it happen. What started as a grassroots effort has become an inspiration to the rest of the U.S. Army. It is a wonderful blend of inspiration and practical steps for how to make community happen. In the words of COL Forseyth, Vice Dean for Education at West Point, "In reading this book, you will be listening in on a conversation among professionals. You'll see how they share, encourage, support, question, discover and reason together."

Review

» Read what General Sullivan says about CompanyCommand

» Table of Contents

» Battle Lessons: What the generals don't know, January 2005 by Dan Baum

 


Common Knowledge: How Companies Thrive by Sharing What They Know
By Nancy M. Dixon, Harvard Business School Press, 2000

Common Knowledge has been heralded as one of the most practical books on knowledge management. The Globe and Mail proclaimed it business book of the year. Common Knowledge made a breakthrough in the understanding of knowledge transfer by showing how the transfer process that an organization chooses must match the type of knowledge that is being shared. What works for explicit knowledge will not work for tacit. Nearly every chapter of this very readable, yet scholarly, book starts with a story that clearly illustrates how an organization was able to transfer a very specific type of knowledge.

» Buy Now!

Reviews

» Training & Development, April 2000,
   by
 Jennifer J. Salopek, Nancy M. Dixon

» Globe and Mail (Ottawa, Canada)
   - Named best business book of the year


The Organizational Learning Cycle: How we can learn collectively
Second edition. Gower 1999

The Organizational Learning Cycle was the first book to provide the theory that underpins organizational learning. Its sophisticated approach enabled readers to not only understand how, but more importantly why, organizations are able to learn.

This new edition takes the original concepts and theories and shows how they might, and are, being put into action. With five new or completely revised chapters, Nancy Dixon describes the kind of infrastructure organizations need to put in place; there are examples of knowledge databases, whole systems in the room processes and after-action reviews originating from organizations that are making real progress with these ideas. A clearer relationship between organizational learning and more participative forms of organizational governance is drawn, along with responsibilities that employees need to take on to enable, and partake in, collective learning. The Organizational Learning Cycle was described by David Kolb as the best book on organizational learning he had read.

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Review

» Bill Godfrey (Mt. Stuart, TAS Australia)


Perspectives on Dialogue: Making talk developmental for individuals and organizations
The Center for Creative Leadership, 1996

There is a growing sense today that organizations and the people who make them up are, to repeat a figure of speech recently used by Robert Kegan, in over their heads. As diversity becomes the rule and change the sole constant, complexity is increasing. It is generally agreed that the only effective response to this complexity is development: both at the individual and organizational level. One frequently practiced but imperfectly understood developmental activity is talk.

This paper looks at the relationship between talk and development in organizations, noting the ways that developmental talk--or, as it is often referred to, dialogue--differs from the skilled talk that goes on all the time. It also summarizes five views on dialogue as offered by leading theorists, offers a series of practical observations based on these views, and presents some examples of how dialogue has been incorporated into the work processes of organizations.

» Buy Now! (hardcopy)
» Buy the e-book!

Dialogue at Work
Lemos and Crane, 1998

There is a growing sense today that organizations and the people who make them up are, to repeat a figure of speech recently used by Robert Kegan, in over their heads. As diversity becomes the rule and change the sole constant, complexity is increasing. It is generally agreed that the only effective response to this complexity is development: both at the individual and organizational level. One frequently practiced but imperfectly understood developmental activity is talk. This paper looks at the relationship between talk and development in organizations, noting the ways that developmental talk--or, as it is often referred to, dialogue--differs from the skilled talk that goes on all the time. It also summarizes five views on dialogue as offered by leading theorists, offers a series of practical observations based on these views, and presents some examples of how dialogue has been incorporated into the work processes of organizations.

» Buy Now!

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